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Voice Communication
ITS Telecommunications Services
The ITS Telecommunications Services at RIT provides quality communication services for RIT students, faculty, and staff. Detailed below are the instructions and descriptions of the services offered by the Telecommunications Office for each specific residential area at RIT.
Local Telephone Service
RIT Residence Halls
All residence hall rooms have a single telephone line and two wall jacks, one on each side of the room. Each phone line has local service. If you want a phone in your room, you will need to supply it.- To add additional equipment or lines - Call 475-2572 (V) 475-2113 (TTY).
- For Repairs - Contact ITS Communications 475-5800 (V/TTY).
- For information on Phone Usage - Visit http://www.rit.edu/its/services/tele/dialing_instructions.html
RIT Apartment Complexes
Each apartment has a single telephone line provided by RIT which is typically located in the kitchen. Each phone line has local service. If you want a phone in your apartment, you will need to supply it.- To add additional equipment or lines - Call Housing Operations at 475-2572. Any additional lines are billed directly to the student.
- For repairs or support contact RIT Telecom at 475-5800
- Note: Riverknoll apartments continue to be serviced by Frontier Communications. Riverknoll residents should contact Frontier with any phone related issues at 377-1200
RIT Inn & Conference Center
All rooms at the RIT Inn have a single telephone line with local service. The rooms are supplied with telephones; however students can use their own phones if they wish.- To add additional equipment or lines - Call 359-1800.
- For repairs - Call 475-5800.
- For information on phone usage - Visit www.rit.edu/its/services
Residence Hall Dialing Instructions
Basic Dialing Instructions
- RIT Offices - 5-xxxx
- Student Residence Halls - 8-xxxx
- Local Calls - 9-xxx-xxxx
- RIT Campus safety - 333(Voice) or 5-6624(TTY)
- Local Police - 9-911
Operator Assisted (collect and third party billed)
- United States, Canada, and the Caribbean - 9-0-area code-xxx-xxxx
- International - 9-01-country code-city code-xxx-xxxx
- TTY - See section New York State Relay Service.
Ring Patterns
Voice
- Single ring-Indicates a call from an on-campus telephone.
- Two rings-Indicates a call from an off-campus telephone.
- Single flashes (1 Flash, pause)-Indicates a call from an on-campus telephone.
- Two flashes (2 Flashes, pause)-Indicates a call from an off-campus telephone.
RIT Apartment Dialing Instructions
Basic Dialing Instructions
- RIT Offices - 5-xxxx
- Local calls - 9-xxx-xxxx
- Emergencies dial 3 (Voice) or 4 (TTY)
- Local Police - 9-911
- Long Distance 9-555-1212
- International 9-00
- Collect or Third Party Billed 1-800-CALL-ATT or the 800 number for any other provider
- 1-800-855-1155
RIT Inn & Conference Center
Basic Dialing Instructions
- RIT Offices - 5-xxxx
- Room to Room - 3 digit room extension
- Local Calls - 9-xxx-xxxx
- RIT Campus Safety - 5-2853
- Local Police - 9-911
- Local Numbers 9-411
- Non-Local Numbers 9-1-area code-555-1212
Telephone Feature: Residence Halls
Last Number Dialed
The Last Number Dialed (LND) feature re-dials the last telephone number called from your telephone. To use LND:- Lift handset and obtain dial tone.
- Press # button.
- Press 8, hear ringing or see TTY flashing light.
Campus Telephones
Telephones for on-campus calls are available in the lobbies of the Student Alumni Union and the Wallace Library. Courtesy/Emergency telephones which are directly connected to RIT Campus Safety are found on the outside of heavily used buildings and major walkway.
Important Numbers
- Campus Safety - 5-2853 (non-emergency)
- Campus Safety Escort Service - 5-2853
- Student Telephone Numbers - 5-6991
- RIT Residence Life - 5-2572
- RIT Operator - 5-2411
- Housing Connection - 5-1559
- Frontier Communications - 777-1611 (V) 323-8932 (TTY)
- RIT Telecommunications - 5-5800
- Time Warner - 756-5000 (V) 756-1685 (TTY)
- Resnet - 5-2600 (V) 5-4927 (TTY)
- ITS HelpDesk - 5-HELP (5-4357) 5-2810(TTY)
- NTID HelpDesk - 5-2200 (V/TTY) NTIDHelp1.rit.edu (VideoPhone)
- New York Relay Service - 1-800-421-1220 1-800-662-1220 (TTY)