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May
29
2008

Resnet Closing Early Today

Resnet will be closing at 2PM today Thursday May 29th. Resnet will resume normal summer hours tomorrow morning at 9AM.

Resnet along with many other services on campus will be closing early to make way for the Chase Corporate Challenge held on campus this evening. If you need help in other RIT service areas please check their specific web sites for their schedule of operation.

May
29
2008

Residential Network Registrations Deleted

All Residential Network computer registrations were deleted on Tuesday morning May 27th. This mass deletion was done to reclaim network space and to make an important change on the Residential Network. With this change you will need to re-register any network device you plan to use on the Residential Network. You may do so at http://start.rit.edu.


Beginning immediately all registrations on the Residential Network will be using dynamic IP addressing. Most people know this state as "roaming". Devices on the Residential network will no longer receive the same address each time they connect to their "home" area.

Resnet would like to take this opportunity to alleviate a specific concern. There has been some buzz on Campus that this change will mean there will no longer be "static" IP addresses. This is true to a certain point. If a device obtains an IP address, and it remains ON, it should retain the IP address. If a device is powered OFF or removed from the network it will, most likely, obtain a different IP address upon connection. Resnet has never guaranteed a specific IP address in the past, and with this change, specific IP addresses will never be able to be guaranteed. This change also means that if you created a host name for your computer upon registration, the hostname will be preserved regardless of the IP address. For those students who wish to remotely access computers this means you will want to do so via hostname from now on, not IP address.


Resnet can however guarantee that you will have connectivity. If you ever have problems connecting to the Residential Network please feel free to contact Resnet at 475-2600 or resnet@rit.edu.

March
17
2008

Network maintenance 3/18-3/20

ITS will be performing network maintenance on Tuesday March 18- Thursday March 20th from 2AM-6AM. The work being done may cause brief network disturbances in the range of 5-10 minutes. Any computers connected during these outages may need to be rebooted to again connect to the network.

Please contact Resnet at resnet@rit.edu or 475-2600 if you have any questions or concerns.

January
22
2008

"Advanced Registration" problems

Some users have reported to Resnet that they have experienced some difficulty getting through the "Advanced Registration" process on start.rit.edu. Advanced Registration is used to register network devices that do not have a web browser such as a router, or gaming device. The issue is due to the design of the start.rit.edu page, as directions may be difficult to follow. If one carefully reads the prompts and text provided throughout the process, these problems usually can be avoided. Resnet is aware of the confusion the interface may create and is working with the developers of start.rit.edu to rectify the situation. We hope to have a more direct streamlined system in place in the near future. We appreciate your patience. If you have problems with Advanced Registration or any other Resnet services do not hesitate to contact us at 475-2600 or 475-4927 TTY.

August
27
2007

Need help registering an Xbox, PS, router, etc.? Here are some tips!

Are you attempting to register a "non-computer" type device such as a game console, router, etc on the RIT network? Do you need some extra help? Here are some helpful tips:
To register a gaming console:
1) Obtain the MAC address from your network properties on your console.
2) Go to http://start.rit.edu on your computer and click on register computer.
3) Click on advanced registration.
4) Enter the MAC address of the console in the MAC field on advanced registration.
5) Submit, wait 15 minutes, and restart your console.

Registering a router:
1) Connect the WAN port of your router to the blue jack on your wall (Important: DO NOT plug the numbered ports on your router to your blue jack or your wall port WILL be disabled!)
2) Plug a computer into one of the numbered ports on your router, and direct a browser to http://start.rit.edu.
3) At the "start" page click on Register Computer and follow the steps to register. Since your router is the externally facing device, you are now registering your router.
4) Once registration is completed, wait 15 minutes, and power cycle your router, you should now have connectivity.

If you have questions or require further assistance please contact Resnet at 475-2600 or 475-4927 TTY.

August
22
2007

Resnet open for extended move-in hours

The Resnet Office will be open for extended business hours during the 2007 Move-in week.
Resnet will be open during move-in week Sunday August 26th- Sunday September 2nd from 9AM-9PM

Resnet will resume normal quarter business hours beginning Monday September 3rd:
Monday-Friday 9AM-9PM; Saturday & Sunday 12PM-5PM

Resnet is located in Bldg 43 (Nathaniel Rochester Hall), the entrance to the Resnet office can be found on the NRH side of the NRH/Fish breezeway. Resnet is available to assist residential students with network connectivity issues, as well as computer repair, virus cleaning and other computer related maintenance. You may call Resnet during normal business hours at 475-2600, or on TTY at 475-4927.

August
22
2007

WPA authentication now available on wireless network

ITS has implemented new security on the RIT wireless access points throughout campus. ITS highly recommends that you use WPA when connecting to RIT wireless access points, as WPA encrypts your traffic and authenticates you to he network. You will still need to register your computer, but each time you attempt to connect to an RIT wireless access point using WPA, you will be required to enter your RIT user name and password. For more information on how to set up and use WPA Enterprise please visit: http://www.rit.edu/its/services/wireless/

August
08
2007

Recent Internet Connectivity Issues

ITS is currently working with our network hardware vendors to determine a solution for the Internet connectivity issues which have occurred over the past several days. Currently the vendors do not have a compete solution for this problem. This means that the connection to the Internet may from time to time become unresponsive, until a solution is arranged. Please be assured ITS is doing everything we can to ensure a quick response should this problem arise again. Until this issue is resolved a Network Technician is on staff around the clock, dedicated to the problem.

May
10
2007

New Zero Day Microsoft Vulnerabillity

Microsoft has announced the following 'zero day' vulnerability on a major portion of their Operating Systems. Zero day vulnerabilities describe vulnerabilities in the Operating System that have been discovered by Microsoft in which there already is an exploit circulating on the Internet.

SYSTEMS AFFECTED:
· Microsoft Windows 2000 SP4
· Microsoft Windows XP SP2
· Microsoft Windows XP 64-bit Version 2003 (Itanium)
· Microsoft Windows XP Professional x64 Edition
· Microsoft Windows Server 2003
· Microsoft Windows Server 2003 SP1
· Microsoft Windows Server 2003 SP1 for Itanium-based systems
· Microsoft Windows Server 2003 for Itanium-based systems
· Microsoft Windows Vista

DESCRIPTION:
A new vulnerability has been discovered in the way Microsoft Windows processes the animated cursor (.ani) files which could allow a remote attacker to run and execute commands on the local system. This vulnerability is due to improper format validation before processing cursors, animated cursors, and icon files. There is proof-of-concept code available publicly on the Internet. This vulnerability is currently being exploited.

After successful exploitation, an attacker could take complete control of a vulnerable system, and perform actions such as install programs, view, change, and delete data, and create user accounts.

It should be noted that users running Internet Explorer 7 on Windows Vista are not affected by this vulnerability.

RECOMMENDATIONS:
We recommend the following actions be taken:
· Apply all appropriate patches to vulnerable systems as soon as they become available.
· Do not visit un-trusted websites or follow links provided by unknown or un-trusted sources.
· Only use a Web Browser as a non-privileged user (one without administrative privilege) to diminish the effects of a successful attack.
· Do not open email attachments from un-trusted sources.
· Ensure that all anti-virus software is up to date with the latest signatures.